Health & Beauty


Our Story


Spa and Salon Solutions was established in 1996 with a focus on the import, manufacture and distribution of premium professional products, machinery and equipment into the South African beauty and medical aesthetic markets.


Just over twenty years later, the company is a well-established and respected specialist supplier, locally and fast gaining a reputation in the spa and salon sector abroad – largely due to the development and growth of the range of hand, foot and body care products and professional equipment, Milk Solutions.


Milk Solutions was first introduced to South African spas and salons in 2001 as a line of four core professional pedicure products. Designed and developed locally, with the goal of providing beauty business owners with international quality at more affordable prices, commitment to this initial intent has been central to the brand’s success and remains at the heart of the Milk Solutions proposition.


Today, Milk Solutions has grown into one of the most comprehensive ranges of results-driven in-salon and at-home hand, foot and body treatments available on the South African market. A portfolio of 29 paraben-free products, presented in four ranges - Milk and Honey, Garden, Fruit and Professional - deliver real improvement and visible results.


Combining the highest-quality traditional and non-traditional ingredients, scientific technology and nature’s chemistry, each highly-specialised product works hand in hand with the rest, enabling practitioners to customise treatments and personalise product mixes to actively address the variety of skin conditions and nail concerns that women of different ages, ethnicities and lifestyles experience in today’s urban, “working girl” environment. This holistic offering benefits beauty business owners as much as it does their clients, particularly when it comes to consistency, convenience and cost of their services.


Milk Solutions packaging has a professional look and feel to align with international beauty trends and to give the brand better shelf impact as the growth strategy continues to actively target the consumer retail segment. Focus has also been on infiltrating key African markets including Namibia, Zambia and Kenya as well as Europe. All products have completed a rigorous EU certification process and the brand continues to be successfully distributed to salons and retail outlets throughout the UK.


Prior to the development of Milk Solutions, Spa and Salon Solutions held exclusive national distribution rights for Jessica Cosmetics and the Dibi & Olos range of Italian skincare products (1996-2011). Adding to its repertoire, Spa and Salon Solutions also obtained exclusive distribution rights for Belava – a US manufacturer or quality products for the professional beauty industry. Sanitation lies at the core of their designs and their disposable liners for pedicure bowls have rapidly become the preferred choice of salons across South Africa. More recently, Spa and Salon Solutions has added to this exclusivity and is proud to announce that they possess the exclusive distribution rights for Jessica Cosmetics. This range of exceptional natural nail care products, has been developed to focus on the anatomical foundation of the nail and has truly revolutionized the global nail space. South Africa can now have access to this versatile, superior and individualized approach to nail care and beauty through Spa and Salon Solutions.


Milk Solutions has taken its development a step further by establishing its Inner Circle of comprehensive home care retailers, thereby enhancing service, delivery and care to the customer. The Inner Circle concept originated in an effort to appropriately acknowledge various retailers and traders who are wholeheartedly committed to, and actively promote, the Milk Solutions brand. Inner Circle membership benefits include comprehensive Milk Solutions offerings for clients, mitigated risks of carrying high levels of retail stock, salon listings on and increased exposure through all Milk Solutions social media and marketing campaigns. Members also receive monthly complimentary product training for nail technicians, thus ensuring that clients receive the latest quality treatments and superior results.


Spa and Salon Solutions is 100% owned by Karen Ellithorne, a qualified aesthetician who has been actively involved in the South African health and skincare industry since 1992. Working first as a therapist and then as a lecturer, Karen is well-known for her industry-leading knowledge and expertise in not only the mani-pedi sector but in the rapidly growing medical aesthetics market as well.

Karen is also regularly called on to provide editorial content for key industry publications including Professional Beauty.